Tenant Dispute Resolution Coordinator

MBIE, based in Hamilton, is seeking a Dispute Resolution Coordinator (Tenancy) to join the Building and Tenancy Services branch. The role focuses on delivering high-quality case management services to tenants and landlords under the Residential Tenancies Act and Unit Titles Act, with an emphasis on supporting Māori and Aotearoa’s diverse population.

You will join a team responsible for timely, customer-centred dispute resolution and case handling, including scheduling, information provision, and