Tenancy Management Officer (x2)

Job Overview

Employer: Medway Council
Close date: Wednesday 17/06/2026

Medway Council Landlord Services owns and manages around 3200 homes in the Medway area. We aim to provide excellent services to tenants. We are a high performing, customer‑focused service, delivering results that compare favorably with other similar housing organisations.

Responsibilities

• Deal with complex cases where the tenancy may be at risk, including self‑neglect and hoarded properties; attend professionals’ meetings and work closely with the Tenancy Management Sustainment Officer.
• Carry out lettings and sign‑ups on Medway Council properties and garages.
• Handle a wide range of tenancy management functions such as mutual exchange requests, succession and change of tenancy requests.
• Consult with and work closely with customers to ensure their views are considered in the management of their homes.
• Carry out tenancy visits, ...