Telesales Team Lead: Strategy, Coaching & Growth

Mashreq in the United Arab Emirates seeks a Telesales Team Lead to drive delivery of sales leads targets while maintaining low levels of unqualified leads. The role focuses on optimizing calling programs, scripts, and workshops to improve conversion and efficiency.

The successful candidate will monitor performance, coach agents, design QA metrics, and coordinate with cross-functional teams to ensure streamlined operations and continuous improvement across campaigns.