Telephone Operator

Position Overview

Responsible for answering telephones and provides Seven Oaks Hospital (SOH) receptionist functions by greeting, directing, and assisting internal and external callers, patients, families and visitors.

Makes decisions following policy as to the best way to route all inquiry calls including patient/general inquiries and emergency codes.

Monitors and announces all public address codes, including medical emergency and contingency codes.

Contacts physicians and administrative personnel via the use of the public address, internal and external paging systems; maintains daily records; and performs other related duties as assigned.

Experience

Education (Degree/Diploma/Certificate)