Telephone Operator

Description
- Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
- Take and relays messages in an accurate and timely manner.
- Responds to emergencies and urgent calls from patients in a timely manner. Direct callers immediately to clinical staff as necessary.
- Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
- Provides pleasant and helpful phone contact for callers.
- Responsible for opening and closing the switchboard.
- Responsible for the in-house paging system.
- Performs clerical duties as assigned to maintain workflow in the department.
Skills
Customer service, scheduling, calls from customers
Top Skills Details
Customer service,scheduling,calls from customers
Job Type & Location
This is a Contract...