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Telephone Operator

Dignity Health

Merced, CA, United States Full-time June 13, 2026
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Vacancy Description

**Job Summary and Responsibilities**

As a Telephone Operator, you will be a central figure in our communications hub, serving as the first point of contact for callers and guests alike, ensuring all inquiries are handled with efficiency, professionalism, and warmth.

Every day, you will expertly manage a high volume of incoming calls, efficiently directing them to the appropriate individuals or departments, and meticulously relaying messages with accuracy and clarity.

To be successful in this role, you will combine excellent verbal communication skills, a professional and courteous telephone manner, and exceptional organizational abilities to navigate a busy switchboard effectively.

+ Operate a telephone console.
+ Greet every caller with professionalism and with Hospital and operator's name. Make prompt and courteous replies to incoming calls. Give general information and direction to callers by phone.
+ Determine, through inquiry, the proper e...

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