Telephone Operator - Guest Communication and Call Handling (QE2 Hotel Dubai)

The iconic Queen Elizabeth II hotel in Dubai is looking for a Telephone Operator to provide warm, professional, and efficient communication services for guests and internal departments. In this full‑time role, you will manage incoming and outgoing calls, direct inquiries, and play a key part in maintaining smooth coordination across departments. Ideal candidates have excellent telephone etiquette, guest service experience, and a calm, courteous demeanor.

Dubai, UAE

Hospitality

Customer Service

4,000-5,000 monthly (Market estimated)

• Handle all incoming internal and external calls, routing them accurately and professionally
• Respond to guest inquiries and provide information about hotel services and facilities
• Maintain high levels of courtesy and service, ensuring a positive guest impression
• Record wake‑up call ...