Telephone Administrator

The role of the administration is to act as the first point of contact on behalf of the business for the programme’s patients. Experience is not essential as full training and support will be provided.

Main Responsibilities:

• The booking, rearrangement, and cancellation of appointments.
• Management of electronic patient records, ensuring accurate data entry.
• Timely issuing of all screening results and accurate clinical data to patients and healthcare professionals.
• Ensuring all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is handled in a secure a proper manner in line with 1998 Data Protection Act and Calidcott Principal Guidelines.
• General Ad Hoc Administrative tasks

• Excellent communication skills covering telephone, written and electronic formats.
• Customer service experence is desirable 
• Excellent IT skills...