Telecaller

We are looking for a confident, enthusiastic, and result-oriented Immigration Telecaller to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, generating quality leads, counselling prospective clients regarding study visas, work permits, visitor visas, and permanent residency options, and scheduling appointments for immigration consultants. Key Responsibilities * Make outbound calls to prospective clients from provided leads. * Handle inbound enquiries professionally and courteously. * Explain immigration services, visa programs, and eligibility criteria. * Qualify leads and schedule appointments with immigration counsellors. * Follow up with interested clients and maintain regular communication. * Update customer information and call records in the CRM system. * Achieve daily, weekly, and monthly calling and conversion targets. * Coordinate with the counselling and documentation teams for smooth client handling. * Maintain confidentiality o...