Tele Caller - Pre Sales

Customer Calling Make outbound calls to prospective and existing customers from the provided database. Attend inbound calls professionally and respond to customer inquiries. Explain products, services, offers, or programs clearly and effectively. Build rapport with customers and maintain positive relationships. Lead Generation & Follow-up Generate qualified leads through telecalling activities. Follow up with prospective customers to convert inquiries into business opportunities. Schedule appointments, meetings, or site visits for the sales team where applicable. Maintain regular follow-up with interested prospects until closure. Customer Support Resolve basic customer queries and escalate complex issues to the appropriate department. Provide accurate information regarding products, pricing, processes, and services. Ensure a positive customer experience during every interaction. Data Management Maintain accurate records of customer interactions, inquiries, and follow-up activities in t...