Telco Quality Analyst - Growth into Service Delivery

Gear Inc. in Alabang, Metro Manila, Philippines, is seeking an experienced Quality Analyst for an Australian Telco project. The role focuses on monitoring and improving service quality to meet AU Telco standards and offers a growth path toward coordination or service delivery management.

The position is on-site in Alabang with a 6:00 AM - 3:00 PM Manila Time shift. Ideal candidates have at least 1 year of Telco operations QA or related experience and strong analytical, reporting, and