Telco Account Support Associate - Chat & Email - Non-Voice

Responsibilities

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

What You Will Do

• Respond to customer inquiries via phone, email, or chat promptly and professionally.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.

Qualifications

• No Experience Needed: (Optional) We will train you!
• Be friendly and good at talking.
• Know how to use a phone or computer.
• Filipino Citizen, or hold relevant residence status.
• With diploma (HS or College or Vocational).
• Good verbal, listening, and communication skills. Preferred language: English.