Técnico Eletrônico - Uberlândia (MG)

Overview

Installs, debugs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Provides scheduled inspection, cleaning and other services and performs minor product repairs within an assigned territory. Inspects products for correct operation and resolves noted issues and/or escalates according to established procedure. Schedules services, completes all required paperwork and works with customers to ensure satisfaction with service delivery and understanding of product functionality.

Responsibilities

• Gains familiarity with Field Service Technician practices and procedures.
• With guidance and/or in conjunction with more experienced technicians performs: incident handling using diagnostic tools to troubleshoot hardware and software failures; performs hardware repairs on a component level; cleans and adjusts mechanical components; configures and installs applicable software; performs ro...