Técnico de Suporte de Campo

Overview

DXC Technology helps global enterprises with their mission-critical systems and operations by modernizing IT, optimizing data architectures, and ensuring security and scalability in public, private, and hybrid cloud. The Modern Workplace area is responsible for offering innovative solutions that ensure safe, efficient, and collaborative digital workplaces.

Responsibilities

• Resolve technical issues, apply updates, and perform preventive maintenance
• Analyze system performance and implement improvements to increase operational efficiency
• Manage and maintain the client's active technological infrastructure
• Monitor and provide support for the ITSM ServiceNow tool
• Control inventory of equipment and supplies
• Install and configure tools with Windows system software
• Work with Active Directory (AD), permissions, Office 365
• Configure and provide support for switches, routers, and structured...