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Technology Support Specialist II

San Diego State University

San Diego, California, United States Full-time July 04, 2026
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Vacancy Description

Position Summary

San Diego State University is looking for a customer-focused and technically skilled Technology Support Specialist II to provide advanced technology support for the campus community. In this role, you’ll troubleshoot complex hardware, software, and connectivity issues, support instructional and administrative technologies, and help ensure reliable technology services that support teaching, learning, research, and daily operations across the university.


Key Responsibilities:

  • Technical Support & Service Delivery Provide advanced technical support for hardware, software, networking, and account-related issues through in-person, virtual, phone, email, and ticketing channels.
    Diagnose and resolve complex technology issues involving computers, mobile devices, printers, and peripheral equipment.
    Support core campus technologies, including Google Workspace, Microsoft 365, Zoom, Canvas, Mediasite, Adobe, and re...
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