Technology Support Lead, Credit Trading

Job Description Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in the Commercial and Investment Banking Technology Credit Trading team, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job Responsibilities Provide end-to-end application or infrastructure service delivery for the successful business operations of the firm. Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions t...