Technology Support I

Embark on a dynamic career in tech support, where your skills contribute to maintaining world‑class technology solutions to ensure a seamless user experience. As a Technology Support I in Commercial & Investment Bank, you will ensure the operational stability, availability, and performance of our production application flows, troubleshooting, maintaining, identifying, escalating, and resolving production service interruptions for all internally and externally developed systems.

• Troubleshoot production application flows to ensure end‑to‑end application or infrastructure service delivery to support business operations.
• Assist in the improvement of operational stability and availability through participation in problem management.
• Assist in monitoring production environments for anomalies and address issues using standard observability tools.
• Identify and document basic issues and potential sol...