Technology Manager, AI

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At Kaizen, we operate in verticals that represent the connection with our customers and the way we create sustainable growth and seamless entertainment experiences. Within this ecosystem, our AI department sits at the core of our innovation strategy. We harness the power of traditional, generative and agentic AI to create immersive customer experiences and optimize business processes. Some of the AI-powered systems and products that have been deployed to production include a fraud mitigation engine, a bonus optimization engine, personalized content and UI sections, and conversational igaming assistants.

The Technology Manager works closely with the Head of AI and leads part of the AI technology function. This role is responsible for ensuring that delivery, performance, and quality standards are met from both a people and product perspective in a sustainable manner. The role will oversee the delivery and operational excellence of...