Technician – it support

Location: Hybrid – Bedfordview
Employment Type: Full-Time, Permanent
Industry: IT Support | Infrastructure | Insurance

Waters Edge Solutions is partnering with a client to recruit a proactive and customer-focused Technician – IT Support . This is a great opportunity for a hands‑on IT support professional who enjoys solving day‑to‑day technical issues, supporting end users, and maintaining strong service standards across the business. The role is ideal for someone who is responsive, detail‑oriented, and confident across first‑line and second‑line support. About the Role

As Technician – IT Support, you’ll provide first‑line and second‑line support across hardware, software, endpoint devices, and basic infrastructure. You’ll be responsible for troubleshooting user issues, managing tickets, maintaining device health, and ensuring a positive support experience for internal users. This role suits someone who combines technical troubleshooting ability with strong co...