Technical writer (insuretech)

The Technical Writer is responsible for creating clear, concise technical documentation that clarifies the product’s specifications, features, and benefits. The role collaborates with the Development, Product, Training, and Sales & Marketing teams to gather product information, synthesize it, and produce user‑friendly documents.

Job Type: Full Time/Permanent

Location: Cape Town

Workplace: Hybrid (2 days in office) Responsibilities Source product information and gain an in‑depth understanding of documentation requirements. Research and gather information from subject‑matter experts, then outline, organize, and develop technical product documents, manuals, and process documentation. Produce high‑quality documentation that meets the requirements and is appropriate for the intended audience. Develop simple, user‑friendly technical documents for both technical and non‑technical audiences. Create audience‑appropriate product docu...