Technical Writer at BIS Safety Software

Join BIS Safety Software as a full-time Technical Writer in Sherwood Park, AB. Create user-friendly documentation that enhances user experience and empowers clients with clear and effective communication.
This in-person role offers the chance to write and edit guides, UI copy, and tutorials while collaborating with clients, developers, and designers. You'll help transform complex software features into intuitive content, ensuring everything aligns with user needs and software goals.
Key Responsibilities:
• Develop step-by-step user guides and FAQs for our software
• Create clear UI copy and update system-generated emails
• Produce tutorial videos that simplify software concepts
• Gather and translate user feedback into documentation
• Maintain a knowledge base to evolve with software changes
Requirements:
• Bachelor's degree in English or Communication Studies
• Exceptional writing and editing skills with attention to detail
• Strong ability to learn co...