Technical Support Specialist

Company Description

Rocket IT Ltd NZ specializes in tailored IT support for small and medium‑size businesses that require continuous production line and general IT operations. The company focuses on using leading technologies to drive efficiency, protect data, and maintain high system availability. Unlike providers of one‑size‑fits‑all solutions, Rocket IT works closely with each client to understand their specific environment and needs. This collaborative approach is supported by over a decade of experience partnering with some of New Zealand’s well‑known brands, offering applicants the chance to work with diverse and established businesses.

Role Description

This full‑time, on‑site Technical Support Specialist role is based in Auckland and focuses on delivering reliable IT support to business clients. Day‑to‑day responsibilities include diagnosing and resolving hardware, software, and network issues, monitoring system performance, and supporting produ...