Technical Support

Job Overview
Responsible for providing technical support to customers, service engineers, dealers, and internal teams. The role involves troubleshooting equipment, supporting inspections and maintenance activities, managing technical documentation, and ensuring quality service delivery while maintaining compliance with safety and quality standards.

Key Responsibilities

Technical Support

• Provide first-line technical assistance for products, equipment, and systems.
• Troubleshoot technical issues and escalate complex cases when necessary.
• Support maintenance, repair, and service-related enquiries.
• Assist with vessel visits, site inspections, equipment testing, commissioning, and technical support activities.

Technical Documentation

• Maintain and update technical manuals, service records, work instructions, and documentation.
• Prepare technical reports and mainte...