Technical Support Representative

Description
A Technical Support Rep will:
● Enter and dispatch work orders
● Ensure that work orders have been received by subcontractors
● Verify the scheduled time and date of the work
● Enter accurate and complete notes in the system of correspondence with customers and subcontractors
● Act on all incoming phone calls
● Closing all service calls in the system when work is complete
● Update customer web based portals
Skills
Help desk, Help desk support, Technical support, Customer service, Customer support, Call center support
Top Skills Details
Help desk,Help desk support,Technical support,Customer service,Customer support,Call center support
Additional Skills & Qualifications
● Thrive and adapt to a fast-paced dynamic environment.
● Maintain a strong ability to manage and complete projects under tight deadlines.
● Possess professional written and oral communication skills.
● Maintain an ability to see the larger picture.
● Retai...