Technical Support Manager: Lead & Elevate Customer Success

ScrumAD in Islamabad is seeking a Technical Support Engineer Manager to lead the technical support team. This role involves overseeing daily operations, enhancing customer satisfaction, and managing escalations effectively.

The ideal candidate will possess a strong technical background, exceptional communication skills in English, and a proven track record in managing teams and handling complex client issues. Candidates must have a Bachelor’s degree in a relevant field and 4–6 years of experience in technical support.