Technical Support Expert – Level 1 – Unitrends

Title :  Technical Support Engineer-Level 1- Unitrends Duration :FulltimeLocation: Columbia,SC (On-Site) WHAT WE ARE LOOKING FOR: A fantastic team player who loves challenges and is technically minded. This position reports to the Technical Support Supervisor. The training for the role has a length of up to five weeks. Training takes place Monday through Friday 8:00am – 5:00pm WHAT YOU’LL DO: 
A Kaseya Technical Support Expert - Level 1 - should have strong and proven customer service experience. They will build and expand upon our professional and quality technical support service to all Kaseya clients and ensure clients' satisfaction by meeting or exceeding Customer Service Level Agreement targets and expectations. A successful candidate is expected to maintain a professional, courteous, and customer-focused attitude always. Required Skills: Virtualization technologies, system administration, cloud computing, XFS file systems, Linux command li...