Technical Support Engineer: Networking & Incident

1160 Kyndryl Colombia SAS is seeking a Technical Support professional based in Bogotá, Colombia. This role involves diagnosing and repairing complex hardware and software issues, while ensuring timely resolution within Service Level Agreement objectives.

The ideal candidate will have up to 3 years of experience in customer service or technical support, possess strong skills in Cisco technologies, and be committed to providing world-class service.