Technical Support Engineer - Dynamic IT Troubleshooter

Hewlett Packard Enterprise Development LP in Mexico City seeks an Intermediate Technical Support Engineer to resolve hardware and software issues for internal and external customers. You will respond to inquiries about features, specs, and repairs, and document resolutions for KMS.

The role includes proactive problem avoidance and collaboration with teams to meet SLAs. The ideal candidate has a IT/engineering degree, 2+ years in technical environments, strong communication, and English