Technical Support Engineer

Microsoft Windows Servers Management & Troubleshooting

Bachelor of Engineering in IT or related fields

• Professional Certification in Server/Storage domain (MCSE/MCSA)
• Excellent understanding of IT Service Management and underlying Processes

• Minimum of 7-8 years’ experience in the IT Infrastructure domain with at least 3 years’ experience in managing large IT Projects.

• Proficiency in Microsoft Windows 2012, 2016 and 2019 operating systems and Exchange (2016/2019/O365 Online) products.
• Solid understanding and experience of Mail flow in an enterprise environment.
• Solid understanding and experience of Windows servers, maintenance, and troubleshooting.
• Understand various access methods including POP, IMAP, OWA, MAPI, Outlook Anywhere
• Experience with mobile devices and...