Technical Support Engineer - Digital Products

Eaton's Corporate Sector division is currently seeking a Technical Support Engineer - Digital Products.
**What you'll do**:**PRIMARY FUNCTION DESCRIPTION****ESSENTIAL FUNCTIONS & DIMENSIONS**- Provide technical assistance for Eaton's digital products- Develop, modify and troubleshoot digital products.
- Support configuration requests, GUI navigation, password issues, alarm management, and basic functionality of products.
- Understand and identify issues associated with software and products to find the right support resources internally and externally to Eaton.
- Effectively communicate product value proposition and product line strategies.
- Make recommendations for product enhancements.
- Generate sales leads for the field sales organization.
- Participate in the development and maintenance of product support resources.
- Participate on teams to enhance team performance and drive process improvement.
**POSITION CRITERIA**:- Ability to clearly do...