Vacancy Description
JOB DESCRIPTION
JOB TITLE: Technical Support Engineer
JOB PURPOSE: For technical support for End User Devices being managed under Managed Services Contract of DHA
QUALIFICATION: 3 Year Technical Diploma or Bachelors degree in related field (preferred).
CERTIFICATIONS: Any one of - CompTIA A ITIL V3/V4 Microsoft 365 Certifications
EXPERIENCE: 3 4 Yrs
RESPONSIBILITIES (INCLUDES ALL TASKS):
- Provide onsite technical support for Windows and Mac devices including mobile devices (tablets and laptops).
- Install configure and maintain Antivirus and Endpoint Detection & Response (EDR) solutions.
- Perform MDM (Mobile Device Management) enrolment.
- Support and troubleshoot Office 365 applications OneDrive and VPN ...
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