Technical Support Engineer Boilers & Renewables

Technical Support Engineer Boilers & Renewables

Job Title: Technical Support Engineer Boilers & Renewables

Job reference Number:

Office Based: Lisburn

Basic Salary: £40,000 - £45,000

Benefits: Comprehensive benefit package
The role of the Technical Support Engineer Boilers & Renewables will involve:

• Technical Support Engineer dealing with a range of heating solutions such as boilers, heat tanks and renewable heat pumps
• The majority of your time will be acting as first line technical support to merchants, contractors, installers and housing associations for all queries relating to central heating products
• The remainder of your time offering technical support to internal stakeholders
• Fielding inbound telephone queries and provide appropriate solutions
• Carry out product training and familiarisation for both colleagues and customers
• Prompt and accurate reporting to the Custome...