Vacancy Description
Job Description
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Handle a range of queries, effectively communicate solutions, and document issues and resolutions for future reference.
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
Qualifications:
- Highschool / Senior HS Graduate / College Graduate of any IT related courses
- At least 6 months of SQL experience
- 2 years overall experience in Tech Support/Customer Service Representative
- Handle and carefully respond to all customer inquiries via inbound calls and email
- Handle a range of queries, effectively communicate solutions, and document issues and resolutions for future reference.
- Provide excellent customer service through active listening
- Work with confidential customer information in a secure manner
- Aim to resolve issues on the first call by being proactive
- Appropriately and adequately communicate with customers
Qualifications:
- Highschool / Senior HS Graduate / College Graduate of any IT related courses
- At least 6 months of SQL experience
- 2 years overall experience in Tech Support/Customer Service Representative
Ready to Apply?
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Submit your application for Technical Support (Customer Service Representative) at Career Professionals Inc.
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