Vacancy Description
Technical Support Consultant
Up to £50,000 | Bristol | Hybrid
Yolk Recruitment are supporting a leading technology business within the finance sector in their search for a Technical Support Consultant to join their growing support team in Bristol.
This is an opportunity to join a collaborative technical support team supporting specialist pensions and pensioner payroll software used by clients across the UK.
This role would suit someone with previous application or technical support experience and a background in pensioner payroll, pensions administration or pension payroll operations who enjoys problem solving and working with clients.
What you'll be doing
Providing technical support for software applications via phone, email and Microsoft Teams
Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved
Troubleshooting application issues and resolving problems where possible
Escalating more com...
Up to £50,000 | Bristol | Hybrid
Yolk Recruitment are supporting a leading technology business within the finance sector in their search for a Technical Support Consultant to join their growing support team in Bristol.
This is an opportunity to join a collaborative technical support team supporting specialist pensions and pensioner payroll software used by clients across the UK.
This role would suit someone with previous application or technical support experience and a background in pensioner payroll, pensions administration or pension payroll operations who enjoys problem solving and working with clients.
What you'll be doing
Providing technical support for software applications via phone, email and Microsoft Teams
Managing incidents and service requests through a ticketing system, ensuring SLA targets are achieved
Troubleshooting application issues and resolving problems where possible
Escalating more com...
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