Technical Support

Information Technology
Full Time
Position Description
As a Technical Support Specialist, you will receive training on a variety of Key Control systems and technologies, enabling you to provide technical support to both clients and field associates. In this role, you will troubleshoot and resolve issues involving PC systems, proprietary software, peripheral hardware, operating systems, networks, RFID, and GPS technologies.

nThis position offers the opportunity to develop strong technical troubleshooting, problem-solving, and customer service skills while supporting a diverse customer base. Training includes hands-on technical labs, mentor-based team shadowing, and real-world experience as a valued member of the support team.

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Training

Requirements
Phone support and/or technical support experience, a plus; Troubleshooting and PC skills, a plus; Technical documentation skills, a plus; High school diploma or GED; Problem-solving skills; Customer Service Ex...