Technical Support Analyst

TEKsystems

Peoria, Illinois, United States Contractor July 02, 2026

Vacancy Description

Overview

The Technology Support Specialist provides frontline technical

support for the digital solutions and machine systems. This role

supports customers directly via phone and chat, troubleshooting issues related

to both advanced digital technologies and machine performance.

Key Responsibilities

Customer Support & Troubleshooting

Provide direct support to customers across multiple channels (phone, chat, etc.)

Troubleshoot issues related to digital solutions, including: Grade ControlPayloadDetectSafety SystemsCommand

Support machine-related inquiries such as: Fault codes and diagnosticsMachine startup issuesElectrical and wiring concerns

Technical Problem Solving

Interpret and troubleshoot using wiring schematics and technical documentation

Diagnose root causes and guide customers through resolution steps

Escalate complex issues appropriately while maintaining custo...

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Submit your application for Technical Support Analyst at TEKsystems

Location Peoria, Illinois

Country United States

Type Contractor

Category Computer Occupations

Posted July 02, 2026