Technical Support Advisor 2nd Line FTC

We’re Hiring – Technical Support Advisor 2nd Line IT on a **4 month Fixed Term Contract**

Salary – up to £40,000

Location – Shoreham-by-Sea

Fixed Term Contract until October

(Internal Job Level Reference : Senior Associate)

About Us:

Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.

Job Purpose:

Working as a Technical Support Advisor 2nd Line IT, you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services team. You'll provide advanced technical support and issue resolution.

Key Responsibilities:

• Responsible for cases function...