Technical Solutions Engineer

What you will do
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
Technical Support & Maintenance:
Provide onsite and remote technical assistance and troubleshooting for platform users.
Perform routine maintenance, POS integration, and issue resolution to enhance platform performance.
Product Performance:
Take ownership of platform performance, driving improvements through proactive monitoring and issue identification.
Customer Engagement:
Interact with customers to gather feedback, understand needs, and provide training.
Tailor system settings and deliver technical reports and actionable recommendations.
Serve as a liaison with internal and external stakeholders, including executives and partners, to address project updates and concerns.
Deployment & Monitoring:
Oversee platform deployment and ensure efficient operation before, during, and af...