Technical services manager - global cloud operations (gco), north america

This position requires you to commit to our hybrid‑work model policy and you will be expected to be at the SAP office 3x a week.

Within the Customer Value Group board area, the mission of the Global Cloud Operation (GCO) is to ensure maximum value for every customer throughout their cloud journey by delivering exceptional E2 E operational experience and seamless technical adoption. Within GCO, the mission of the Enterprise Cloud Services (ECS) delivery organization is to run and operate SAP’s Cloud ERP Private offering. ECS delivers technical managed services and technical operations across the entire stack of Cloud ERP Private (RISE with SAP) and helps thousands of customers globally to become intelligent enterprise. Services are delivered from all regions (EMEA/MEE/AMER/APAC) with a strong international focus and cultural diversity.

Technical Service Managers (TSM) oversee al...