Technical Service Rep. (within CT)

Position Description: Provide technical, educational and sales support to assist the district in meeting Neuromodulation sales and customer service objectives. Seeking candidates who will meet our customer expectations by striving without reserve for the greatest possible reliability and quality in our products, processes and systems by being accountable, having a voice, and taking action. Main job duties/responsibilities:

1. Technical Support:

(a) Represents Client during surgeries and implants of products to provide troubleshooting and other technical assistance.

(b) Provides technical support with reprogrammings and follow‐ups in hospitals and clinics.

(c) Provides support with field clinical investigations in assigned institutions. Ensures completion of necessary documentation.

(d) Receives technical inquiries by telephone. Researches solutions to questions or problems (e.g., pacing system malfunctio...