Technical Service Engineer - 1 year Contract

JOB DESCRIPTION – Technical Service Engineer (1-Year Contract)

• Execute depot repairs and iNet SaaS exchanges for gas detection systems, ensuring strict compliance with product specifications.
• Conduct on-site surveys, training, demonstrations, and commissioning of portable gas detection equipment, including sensor calibration and docking station installation.
• Collaborate with Sales, Customer Service, and CSRM departments to address customer needs and resolve critical issues.
• Implement and optimize customer onboarding, training, and support processes aligned with global standards and regional requirements.
• Identify and pursue upsell and cross‑sell opportunities through in‑depth customer engagement and value‑based conversations.
• Represent Industrial Scientific at industry events, trade shows, and customer visits to strengthen relationships and enhance brand presence.