Technical Program Manager, Customer Service Security Capabilities Engineering (CS-SCE)

Description
Customer Service Security is the first line of defense protecting our Customers and their interests from technical and malicious adversaries seeking to steal their data or cause them harm. We are looking for a Technical Program Manager ready to take on a front-line coordination role in addressing information security challenges facing the largest Customer Service operations in the world — where customer obsession equals protection. Security issues at this scale and speed require a passion for customer protection, an ability to dive deep into information security incident processes, tooling, and requirements, and the organizational skill to define roadmaps, drive cross-functional alignment, and deliver solutions that support incident response at pace.

Key job responsibilities
* Own the program roadmap for security capabilities and tooling supported by the organization; drive prioritization, sequencing, and delivery.
*Serve as the coordination hub between en...