Technical Product Specialist

Responsibilities

• Conduct employee training programs, including product training, sales training, new product introductions, onboarding, and skills development.
• Perform research, marketing analysis, technical sales inquiries, warranty claim evaluations, and organize seminars and similar activities.
• Develop and deliver technical training programs on heavy equipment, diagnostics, repair procedures, and emerging technologies.
• Prepare training materials, manuals, videos, and other relevant documentation.
• Assess trainee performance and provide constructive feedback to improve technical skills and knowledge.
• Support certification and continuing education initiatives for technicians and service staff.
• Collaborate with service managers, product engineers, sales teams, and other departments to align training content with current service needs.
• Stay updated on the latest automotive technologies, tools, and...