TECHNICAL LEAD L1

Job Description

We are looking for someone with intermediate technical expertise regarding supporting RPA technologies and providing necessary inputs to address emerging business needs and strategies within RPA technologies. You'll need to understand the implementations planned in production in accordance with industry developments and ensure they meet the identified TD standards and controls before implementation in production. A seasoned support engineer at this level proves influential to senior leaders and imparts valuable guidance and governance to other technology groups and business areas. You will be the first level of escalation for all production issues requiring technical expertise and provide necessary inputs to ensure uninterrupted run of all the automations with minimal impact to business.

Responsibilities

• Provide technical guidance and direction on all RPA technology implementations from the platform level that have impact to our p...