Technical Information Specialist

Summary If selected, you will create and manage databases, interfaces, and information systems that connect customers with the information they seek. Responsibilities The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity. The duties may include, but are not limited to: Identifies, enters, indexes, and curates technical content in CIRD and other APHIS content management and information systems. Reviews and performs comprehensive quality assurance content checks within information systems and applications. Assists in managing user interfaces, updating system navigation or architecture, and creating specifications for ISMU products and other APHIS content management and information systems working with appropriate content, technical, and outreach staff. Conducts studies with customers in order to improve customer experience. Conducts pilot studies of new tec...