Technical Content Researcher

The Technical Content Researcher is responsible for creating technical content for the development team to meet client standards, carry out reviews , ensuring compliance with the agreements established with the client.

Assess designated businesses current processes, activities and cultures to prioritize areas for improvement

• Design and develop a structured technical training to deliver real and sustainable improvements in processes, communication and teamwork to deliver improved customer satisfaction and right first-time repairs.
• Work with SME’ to find technical content that fits the development of training modules.
• Design a range of training modules.
• Ensure standards are met for training material, student guides, and literature, are properly created
• Collaborate with subject matter experts and internal stakeholders to gather up-to-date information on products, technologies, and industry trends...