Technical Business Analyst - Customer Identity (CIAM)

You’re only human.

It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us.

We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia.

About the Role

We’re looking for a Business Analyst to support a customer identity and access management (CIAM) transformation, migrating from Okta to Auth0. This is an initial 6-month contract paying up to $950 per day (inclusive of super).

This is a complex, security-critical program spanning identity platforms, authentication flows, APIs, and enterprise integrations, with a strong focus on compliance, scalability, and (most importantly) customer experience. The BA will partner closely across product, architecture, security, vendors and delivery teams in a scaled agile environment.