Technical Account Manager (TAM) at DXC Technology

Technical Account Manager (TAM) – Managed Services, DXC Technology, Wellington City, NZ. Full‑time, onsite.

Responsibilities

• Own technical service delivery – act as the primary technical delivery lead for the account, ensuring services are delivered reliably, securely, and in line with agreed commitments.
• Lead and continuously improve service outcomes – oversee day‑to‑day service delivery, proactively manage risks and resolve issues before they become problems, and drive continuous improvement across processes, tooling, and ways of working to lift performance and client satisfaction.
• Build trusted, long‑term client relationships – develop a deep understanding of client goals, priorities, and pain points and translate that insight into practical delivery actions that create measurable value.
• Drive efficiency through insight and innovation – use data, analytics, and automation to improve productivity, optimise delivery, and deliver co...