Vacancy Description
Responsibilities:
Technical Account Strategy & Planning
Build trusted relationships with customer stakeholders like CIOs, CTOs, and enterprise architects. Serve as their strategic technical advisor.
Collaborate with AEs and Partner Managers to align technical adoption and growth priorities.
Maintain a clear view of customer architecture, advising on product integration.
Develop and own Customer Adoption Plans aligned to customer strategies, ensuring progress and alignment.
Adoption & Technical Execution
Lead technical kickoffs and adoption enablement activities (e.g., workshops, account reviews) to drive customer self-sufficiency.
Prototype and lightly integrate solutions as needed; engage Specialists for heavy builds.
Align with Expert Services for implementations, focusing on adoption health.
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