Technical Account Manager, Coatings & Construction

Job Purpose

Responsible
for developing and maintaining sales within a specific business unit utilizing
the Key Sales Performance Indicator system and other tools made available
within the organization. In conjunction
with the Principal Managers, ensure that the business plans for each of our
product lines are implemented.

Duties and Responsibilities
·Customer relationship management
·Establish connections between customer and CSR’s to ensure day-to-day fulfillment, requests, issues are resolved in a timely/efficient manner
·Develop prioritized account growth plans including annual forecasting and budget
·Manage account profitability – profit contribution
·Deliver assigned sales KPIs (call frequency/maintaining/building/reporting/progressing targets/identifying new targets)
·CRM compliance against Call Prep and Product Reporting – Action items and account updates
·Complete account coverage by Principal<...